In House Training

If you are looking to develop your teams in specialised areas, in-house training is oftentimes the best solution. Benefits of having in house training are:

Cost Savings

As the training is held at your organization, there will be zero additional travel expenses and time.

Flexibility

One of the main benefits is the ability to have flexible time schedule at your convenience. This minimises the potential impacts on your business operations.

Consistency

Team building amongst employees and consistency their learning and development.

Customisation

Training programme can be tailored and focused to meet business objectives and for practical learning experience.

Topics

Courses for Energy, Oil and Gas, Water Engineer
  • Flow Measurement and Custody Transfer (3 days)
  • Natural Gas Processing (2 days)
  • Analysis, Design & Construction of Fixed Offshore Steel Structures (4-5 days)
  • Public Sector Financial Management, Budgeting and Expenditure Control (2-3 days)
  • Effective Technical Report Writing (2 days)
  • Effective Technical Writing (2 days)
  • Inter-Personal and Consultancy Skills for Technical Professionals (2-4 days)
  • Survival Skills for Internal Consultants (2 days)
  • Personal Productivity & Time Management for Technical Staff (1 – 3 days)
  • Management Skills for Technical Professionals (1 or 2 days)
  • Personal Communication Skills for Technical Professionals (1 day)
  • Analytical and Problem Solving Skills for Technical Professionals (1 day)
Supply Chain Management, Service Management, Customer Care
  • Effective Tender Preparation & Evaluation
  • Effective Buying and Negotiating of I.T. Contracts (2 days)
  • Effective Buying, ITT & Tender Preparation, Evaluation & Vendor Selection
  • Effective Negotiation & Management of IT Contracts
  • How to Write Winning Proposals (2 days)
  • Successful Bid Management (2 days)
  • Successful Contract Management (2 days)
  • Managing Partner & Outsourcing Relationships
  • Introduction to Buying (1 day)
  • IT Contracts and IT Contract Law (2 days)
  • Outsourcing: How to get it right (2 days)
  • Distance Learning Course on Contract Management
  • Contractual Disputes, Litigation Claims and Resolution Tactics
  • Developing & Implementing Effective Service level Agreements for Business Services (3-5 days)
  • Customer Service for Financial Institutions (3 days)
  • Certified Contact Centre & Help Desk Manager (5 days)
  • Selling Customer Support (2-3 days)
  • Managing a First Rate Service Desk (3 days)
  • Essential Skills for Service Desk Staff (1 – 2 days)
  • Essential Skills for Contact Center Staff (1 – 2 days)
  • Profitable Customer Support Management (2 days)
  • The Strategic Service Desk (2 days)
  • Telephone Techniques (1 day) Project Management (1-3 days)
Contracts / Agreements
  • Drafting, Negotiating, and Managing Commercial Contracts (2 days)
  • Engineering, Procurement and Construction Contracts (3 days)
  • Operation and Maintenance Contracts (2 days)
  • Service Level Agreements (2 – 4 days)
Risk Management, Business Continuity, & Security
  • Enterprise Risk Management (2 – 5 days)
  • Emergency and Crisis Management (4 or 5 days)
  • Incident Control, Mitigation and Restoration (5 days)
  • Business Continuity Planning and IT Disaster Recovery (4 or 5 days)
  • Designing an Effective Crisis Management Strategy (4 days)
  • Effective Crisis & Emergency Management (2 days)
  • Effective Crisis & Reputation Management (2 – 4 days)
  • The ABC of Business Continuity Planning (3 days)
  • How to Develop, Test and Maintain a Business Continuity Plan (1 day)
  • Incident Control (1 day)
  • IT and Telecommunications Disaster Recovery and Continuity Planning (2 days)
  • Business Impact Analysis (1 day)
  • Pandemic Planning (1 day)
  • Risk Management and Business Impact Analysis (2 or 3 days)
  • Certificate in Risk Management (5 days)
  • Security Strategy & Management (3 days)
  • Certified Security Manager (5 days)
  • Product Liability & Product Recall (2 days)
  • Crisis Management for Energy Industries (can be angled for Oil, Coal etc. – 3-5 days)
  • Operational Risk Management for Banks and Financial Institutions
Personal Development and Human Resource
  • Train the Trainer (3 – 5 days) HR for Non-HR Leaders (3 days)
  • Human Capital Analytics (2 days)
  • Sales Excellence (2 days)
  • Process & Performance Management (2 days)
  • Developing Effective Consulting Skills (2 – 3 days)
  • Effective Technical Report Writing (2 days)
  • Effective Technical Writing (2 days)
  • Inter-Personal and Consultancy Skills for Technical Professionals (2-3 days)
  • Survival Skills for Internal Consultants (2 days)
  • Personal Productivity & Time Management for Technical Staff (1 day)
  • Vital Skills for the New Manager (1 day)
  • How to Interview (1 day)
  • Appraisal Interviewing (1 day)
  • Effective Coaching and Mentoring (2 days)
  • Creative and Productive Thinking for Technical Professionals (1 day)
  • Management Skills for Technical Professionals (1 or 2 days)
  • Personal Communication Skills for Technical Professionals (1 day)
  • Analytical and Problem Solving Skills for Technical Professionals (1 day)
  • Mastering Leadership (1 day)
  • How to Build Winning Teams (1 day)
  • How to make Effective Presentations (1 day)
  • Analysing and Documenting Work Processes ( 3 days)
  • Telephone Skills (1 day)
  • Time Management for Technical Professionals (1 – 2 days
  • Analysing & Documenting Work Processes (3 days)
  • Strategies for Profitable Project Management (1 -2 days)
  • How to Manage Change (1 – 2 days)
Project Management
  • Analysing & Documenting Work Processes (2-4 days)
  • Business Process Analysis, Management & Improvement (2-4 days)
  • Business Process Analysis and Management (5 days)
  • Strategies for Profitable Project Management (1 day)
  • Project Profitability (1 or 2 days)
  • Benefits Realisation (2 days)
  • How to Manage Change (1 day)
  • Strategy and Business Planning (2-3 days)
Quality
  • Total Quality Management (2 days)
  • Software Quality Improvement (2 days)
  • Baldrige Quality Methodology (2 days)
IT & Telecommunications Strategy & Service Management
  • Implementing the Balanced Scorecard for Information & Communications Technology (4 days)
  • IT Business Performance Measurement (3 days)
  • IT Architecture Planning & Implementation (5 days)
  • Best Practice in IT Infrastructure Management (2 days)
  • Outsourcing & Facilities Management: How to Get it Right
  • Business Process Outsourcing and Offshoring: How to Get it Right (2 days)
  • Strategies for IT Service Delivery and Support (2 days)
  • Effectively Reducing I.T. Costs (1 or 2 days)
  • Strategic IT Cost Control (1-2 days)
  • Service Level Agreement Strategies for IT Management (2 days)
  • IT Contracts and IT Contract Law (2 days) Analysing & Documenting Work Processes (2 – 4 days)
  • Strategic Business Intelligence (2-4 days)